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Locked out of your car

Keys on the seat, doors locked

The keys are in the ignition, on the seat or in the boot, and every door is locked. It happens to a lot of people, and the job is often quick: the car is opened, and your keys are back in your hand.

Can’t talk now? Leave your number and we’ll ring you
What’s it about?

We use your number to call you back about this. Privacy policy

  • Public liability insured
  • 24/7, including public holidays
  • 15–25 minutes typical response
  • No call-out fee*
  • No hidden rates*
  • 1 year workmanship warranty*
  • 6 years in Melbourne
  • Home, business and vehicle
No call-out fee
No call-out fee when the job goes ahead as booked. If you cancel after your locksmith has already set off, the trip is charged — the cancellation policy on your booking says how much.
No hidden rates
The figure you approve is the figure you pay for the job as described. If the job turns out genuinely different on site, that figure still stands until you approve a new one. Anything you have not agreed to is never charged.
1 year workmanship warranty
What the warranty covers depends on the job and on the parts — ask us what applies to yours. It sits alongside your rights under the Australian Consumer Law, which no warranty can exclude.

Recent work

Photos from our own jobs.

01 / 12

  • Holden Spark remotes
  • Mercedes-Benz smart key
  • Two Mercedes-Benz smart keys
  • Subaru WRX STI smart key
  • Two Holden flip keys
  • Renault keys
  • Mercedes-Benz dash opened up
  • Two Mazda smart keys
  • Holden Commodore flip key
  • Mercedes-Benz, under-dash work in progress
  • Holden Cruze flip key
  • Fuso Canter truck key

Opening it without forcing the door

Car lockouts are opened with tools made for the purpose, working through the door seal or the lock rather than forcing anything. That is the approach for most cars.

If a car cannot be opened that way — some have deadlocking that prevents it — we tell you before going any further, and nothing extra is done without your agreement.

If a child or a pet is inside

Ring triple zero first. A child or an animal shut in a car, especially on a warm day, is an emergency, and police and fire crews are the right call. We would rather lose the job than have you wait for us.

What we ask to see

Once the car is open we ask for photo ID and something that connects you to the car, such as the registration papers in the glovebox. It protects you as much as anyone.

From our job sheet

  • Two new flip keys held in front of the steering wheel of a Holden Cruze
    Two Holden flip keys
  • A Renault flip key and a new flip key held up in front of the grille of a white Renault
    Renault keys
  • The dashboard of a Mercedes-Benz C-Class opened up, the instrument cluster lifted out and the column trim removed
    Mercedes-Benz dash opened up
  • Two Mazda smart keys held in front of the steering wheel of a Mazda, the key tag blurred
    Two Mazda smart keys

Common questions

Will opening the car damage it?

For most cars the door is opened with purpose-made tools, to avoid damaging it. If yours is one where that is not possible, you hear it from us first and decide what happens next.

My key is lost, not locked inside. Is that the same job?

No — that is a new key rather than a lockout. See lost car keys, or ask for a price and choose that job.

Can you get to me where the car is?

Yes. This is a mobile service: we come to the car, wherever it is parked in the area we cover.

Get a quote for your car lockout

Answer what you can — anything you are unsure of, leave it. Your locksmith reads it and comes back with a price, usually within the hour during business hours.

Call 0481 229 929

Stuck right now? Ring — it is faster than any form. If it can wait, the form below gets you an exact figure.

Which car is it?

Not sure of the year? It is on the registration papers, and on the plate inside the driver’s door frame.

It decides whether we can get to you — better to know now than after you have written the rest.

What sort of key does it use?

Not sure? Pick "I’m not sure" — your locksmith will identify it.

So we can call you back with a firm price.

Optional — but it is how we send you the price, with a button to accept it and pick a time. Without it we have to ring you.

Optional — but the more we know, the more accurate the price.

Optional, and the single thing most likely to get you a firm price without anyone coming out. The car, the door or window you’re locked out of, and the key if you still have it.

Camera or gallery

Rather talk? Call 0481 229 929

Priced by the job, not by the hour — the figure you approve is the figure you pay for the job as described.*

*If your locksmith arrives and the job turns out genuinely different from what you told us — a different lock, extra doors, damage nobody mentioned — you get a plain explanation and a new figure before any work starts, and you can say no. Anything you haven’t agreed to is never charged.

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